Hotelier India

Bed & Bath in Hospitality

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The importance of the bedroom and bathrooms in hotel rooms can hardly before over emphasized as these are key differentiators in the hospitality industry.

Bath and bed have always been the prime focus in the guest rooms but the major aspect in the upcoming days will be the level of sophistication which went missing post pandemic with organizations reverting to the bare minimum. With occupancy increasing and the expectations of the guests at an all-time high, the need to get luxury bath linen and environmentally friendly bath amenities would enable hotels to retain their guests.

Currently, there are two ways to look at bath amenities. Firstly, hotels are getting bath amenities designed and customized for guests. This trend has been in place for a while now. Hotels are also looking at eco-friendly amenities, with a view to reduce single-use plastic waste. Regarding beds, different hotels have different themes.

Nowadays hotel rooms are designed in a very different way. Bringing a bathtub or jacuzzi in the room, introducing metal finishes and decorative lights wherever required is new in baths and beds in hotels.

Post-pandemic, there has been a focus on using eco-friendly amenities. Moreover, it is also important to dispose the bath amenities in a very hygienic and environment-friendly manner. With the conserve program for hotels, there is an option given to the guests to get the bath and bed linen changed on request.

Bed and Bath
Bed and Bath

Besides hotels, guests too are increasingly making a sustainable shift. They are becoming more conscious of their surroundings and adopting environmentally friendly bath amenities.

Post pandemic, the customization has increased – with hotels trying to grab the attention of the guests by various levels of customization – embroidery on bathrobes and pillowcases, a to-go bathrobe, embroidered face towels, bath supplies with names etched to the bottles / packaging.

Identification and sanitisation of high touch points in the hotel, usage of environmentally friendly enzymes for the purpose of disinfection, action plan to deal with unwell/quarantine guests along with laundry protocols are some of the new requirements that the housekeeping teams must be mindful of.

Guest satisfaction will continue to be a hotel’s first and utmost priority and it will be interesting to see how hotels continue to adapt and implement new changes in the future.

Read the full story that first appeared in Hotelier India’s November 2022 issue here:

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