Role of IT in F&B

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The food and beverage business of hospitality has got a technology boost especially post the pandemic, which is giving a fillip to revenues.

In the hospitality and food and beverage industries, the pivotal role played by Information Technology (IT) cannot be overstated. Through the automation and digitization of multiple stages within the invoice administration process, IT has revolutionised the way these sectors operate.

By virtue of its capabilities, it has the power to alleviate the burden of manual labour, expedite the duration of processing, and significantly mitigate the occurrence of errors. Electronic Data Interchange (EDI) serves as a catalyst for the seamless exchange of meticulously structured business documents, thereby amplifying precision and efficiency.

The integration of IT systems with accounting software or enterprise resource planning (ERP) systems presents a remarkable opportunity for the smooth and effortless transmission of invoice information into the financial system.

Some aspects that hoteliers can focus on include:

  1. Restaurant Point of Sale (POS) Software
  2. Digital ordering systems
  3. Invoice Management
  4. Staff Service Tools
  5. Food Waste Management

Read the full story that first appeared in Hotelier India’s August 2023 issue here:

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