As hospitality becomes increasingly conscientious, there is a focused effort on going plastic free. Reducing single-use items in operations is not only good for the environment but also food the financial bottom line. Whilst the cost of items might be slightly higher to have single-use plastic free items, over the long run, reusable items have… Read More Hotels Banning Plastic
Ranju Alex, Area vice president, Marriott International Inc. South Asia is leading several initiatives including women empowerment, diversity inclusion, sustainability and new business models. With a career that spans over 28 years in the hospitality industry, Ranju Alex is a name to reckon with and as she takes over her most senior role, she knows… Read More Interview with Ranju Alex
The importance of the bedroom and bathrooms in hotel rooms can hardly before over emphasized as these are key differentiators in the hospitality industry. Bath and bed have always been the prime focus in the guest rooms but the major aspect in the upcoming days will be the level of sophistication which went missing post… Read More Bed & Bath in Hospitality
Hotels are turning to Ayurveda as a key offering as part of their bouquet of services even as the post pandemic wellness scene booms. The pandemic has fueled health issues – physically and mentally and a clear outcome has been to go back to one’s roots. And in India Ayurveda, a 5000 plus year science… Read More Ayurveda in Hospitality
Hospitality is a peoples’ business whether it is about guests or colleagues and making them count will be what success means. Puneet Dhawan, Sr. Vice President of Operations – India & South Asia, Accor is a hotelier who believes that it is important to stay patient, explore various aspects of running a hotel and the… Read More Interview: Puneet Dhawan, Sr. Vice President of Operations – India & South Asia, Accor
Hotels are being designed to incorporate environmental consciousness and are employing holistic ecological practices to make a difference to the planet. Hoteliers and designers are using a ‘three-zero-concept’ approach, using local construction materials and skills (zero kilometers), prioritizing energy management and lower emissions (zero carbon dioxide), and introducing life-cycle management into the building process (zero… Read More Hotels and Sustainability
Doing The Math As the hotel business witnesses accelerated change, revenue managers are developing innovative strategies that can help optimise demand and improve room occupancy. An underlying premise that drives hospitality is profitability. With changing landscapes driven by an intensely competitive playing field, revenue managers are working on newer business models and techniques to strengthen… Read More Revenue Management in Hotels
Good quality audio systems in hotels whether in open spaces or guest rooms is a sure shot way to augment the overall guest experience. If there is one thing that you immediately notice is sound and especially when you are in a hotel. Soothing music for instance can immediately transport you into another world and… Read More Sound Systems in Hotels
Did you know that Sofitel Mumbai BKC managed to save about 45% water consumption by reducing water consumed from 30500KL in Jan-Apr 2016 to 16556 KL in Jan-Apr 2017? The numbers might sound mind boggling but it is true. In fact this is simply an indicative value of the amount of water a hotel can… Read More Water Conservation in Hotels & Restaurants
As a child growing up in the US and India, Shruti Shibulal unknowingly inherited the travel gene. In fact even today it is part of her DNA and this worked wonderfully well for her as she is the promoter of The Tamara, a luxury resort in Coorg apart from other hospitality ventures. Looking Back After… Read More Interview with Shruti Shibulal