Revenue is increasingly being driven through unique dining experiences, wellness offerings, personalized curated tours, and bespoke spiritual and cultural immersions.
Ancillary services such as private dining, in-room rituals, yoga sessions, and curated excursions contribute meaningfully to revenue. Event management plays a role in hosting intimate celebrations and spiritual gatherings, where the venue, culinary offering, and service are seamlessly aligned to deliver memorable experiences.
Hotels leverage integrated platforms that unify data across reservations, F&B, front office, and guest services. This seamless flow of information enables cross-department collaboration—for example, the F&B team is alerted in advance about dietary preferences noted during the booking process, or housekeeping can personalize room setups for returning guests. Such collaboration enhances efficiency and personalizes the guest journey while supporting ancillary revenue generation.
By connecting systems across F&B, front desk, marketing, and events, we ensure seamless data flow and faster decision-making. A successful ancillary revenue strategy starts with understanding your guests, not just their stay needs.
Sustainability initiatives, loyalty programs, and local partnerships all present powerful opportunities to grow revenue and loyalty. Implementing green practices resonates with a growing base of eco-conscious travelers. Loyalty programs help retain repeat guests by rewarding their loyalty and adding a sense of exclusivity.
Read the full story that first appeared in Hotelier India’s July 2025 issue here:
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