Hospitality has long championed diversity, but true progress lies in dismantling biases, ensuring equal pay, and fostering a culture that values women in leadership. Mentorship, upskilling, and clear growth pathways aren’t perks—they are necessities.
Recognising the unique challenges women may face, hotels have implemented policies and infrastructure designed to promote both professional success and personal well-being. Extended maternity leave, crèche facilities for working mothers, and extensive healthcare benefits, including coverage for IVF treatments, ensure that women never have to choose between their aspirations and their careers.
The hospitality industry is championing equitable employment for women by implementing inclusive hiring policies, providing leadership training, and ensuring fair pay and career growth opportunities. Many hotels have established mentorship programs, flexible work arrangements, and diversity initiatives to encourage more women to join and excel in the industry. Recognizing the value of gender diversity, hospitality brands actively promote women into managerial roles while fostering a safe and supportive work environment. These efforts help create an industry where women feel empowered to build long-term careers, contributing significantly to guest experiences and operational excellence.
Poonam Tyagi, Corporate General Manager- Human Resource, The LaliT Suri Hospitality Group, adds, “we have also introduced a Young Women Chef Competition in collaboration with Chef Ritu Dalmia, providing aspiring female chefs a platform to showcase their culinary talents. Additionally, our Young Women Leadership Program pairs promising young women with senior female mentors from the hospitality industry, equipping them with guidance, real-world knowledge, and career growth opportunities. These initiatives, combined with a culture of support and empowerment, have strengthened team morale, increased retention rates, and contributed to overall business excellence.”
Despite progress, women in hospitality still face challenges such as safety concerns, gender bias, and work-life balance issues. Many hotels are addressing these concerns by enforcing strict anti-harassment policies, providing secure transport for late-night shifts, and ensuring equal pay and promotion opportunities. Additionally, companies are offering flexible scheduling, parental leave, and wellness support to help women manage both their professional and personal lives. By continuously advocating for gender inclusivity, mentorship programs, and leadership training, the industry is gradually overcoming these barriers and fostering a more equitable environment for women.
Instead of focusing on obstacles, it’s important to recognise the positive transformation happening in hospitality. More women are pursuing careers in the sector, from hospitality schools to senior leadership roles, which speaks volumes about the industry’s progress. The growing awareness, inclusive policies, and evolving workplace culture are paving the way for a future where gender equality is not just a goal but a reality.
Read the full story that first appeared in Hotelier India’s March 2025 issue here:
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